Your accessibility partner
A full end-to-end solution
From compliance audits to deployment support. Whether you’re navigating ADA and EAA requirements, retrofitting existing kiosks, or launching new accessible infrastructure in airports, QSRs, retail or transit hubs, our vendor-agnostic approach ensures you get honest guidance first, integration planning second, and hardware only when it’s the right solution.
Accessibility audit:
your starting point
Our accessibility audit evaluates your current or planned kiosks against accessibility and usability standards.
We identify gaps across physical design (reach ranges, wheelchair clearance), sensory accessibility (audio/tactile/visual interfaces), and digital UX before you deploy, helping you future-proof the customer experience.
Design roadmap and integration planning
After your audit, we create a phased accessibility deployment roadmap tailored to your budget, timeline, and requirements. This includes hardware specifications, software integration and compliance maintenance strategies.
Deployment support
We guide implementation from pilot testing through full rollout, working alongside your team to ensure accessible kiosks actually work in real-world environments.
Ongoing governance and training
Accessibility isn’t one-and-done. We provide annual compliance reviews, regulatory update alerts and staff training programs to ensure your teams understand how to maintain, troubleshoot, and promote accessible self-service.
With optional retainer packages or dedicated account managers available for enterprises managing multi-site deployments.
Not sure where your accessibility gaps are?
Get a 30-minute consultation with our specialists to identify compliance gaps, deployment risks, and solutions for your self-service kiosks. No obligation, no sales pitch, just honest guidance.
Frequently Asked Questions
What is the 20 percent rule for accessibility?
The ‘20% rule’ is sometimes used informally to suggest that accessibility effort should be distributed across design, development, testing, deployment, and maintenance, but leading practice is to embed accessibility throughout the entire project lifecycle, typically accounting for 5–10% of overall project cost. Storm Interface consultancy helps organizations integrate accessibility from the discovery phase so that compliance and usability are achieved efficiently rather than retrofitted.
What are the five accessibility standards?
Five major accessibility-related standards and regulations are WCAG 2.1 for web and digital content, EN 301 549 for European ICT accessibility, the Americans with Disabilities Act (ADA) in the US, the Accessibility for Ontarians with Disabilities Act (AODA) in Canada, and ISO/IEC 40500 (an international standard aligned with WCAG). Aligning with EN 301 549 and WCAG 2.1 AA typically addresses many global requirements, and Storm Interface consulting helps organizations plan for current and emerging regulations.
What is the new accessibility law 2025?
The European Accessibility Act (EAA), fully applicable from 28 June 2025, requires many products and services in the EU—including self-service terminals—to be accessible, meaning they must provide audio and tactile alternatives and cannot be touchscreen-only. Storm Interface supports retailers, banks, transport operators, and public sector organizations in preparing for the EAA by supplying compliant self-service hardware and advisory services.