Unattended POS applications are now more popular than ever

In the wake of the pandemic, even more businesses are looking to 'cashierless' options for their future POS investment. However, it's important to remember that your self-service solution MUST be usable by ALL customers, regardless of their physical ability.

Kiosks, vending machines and self checkouts must be accessible so that everyone can use them independently, without the help of a store associate. It's also important to remember that 'accessible' doesn't just refer to wheelchair users. When you provide a self service option for customers, it must be usable by everyone - including those who are blind, visually impaired, have reach or movement issues and those who cannot read.

The technology (both hardware and software) exists to enable this to happen. 

Storm's range of Assistive Technology Products can help provide an ADA compliant and accessible interface for all types of self service POS. When coupled with an accessible software application, they offer a tactile & audible way for users to navigate through menus or directories that would typically be presented on a visual display or touch screen. 

As speech command technology moves beyond the domestic environment into public spaces, it can offer huge benefits to public self-service applications. Concerns about privacy and quality of voice reception can present challenges, but Storm's new Array Microphone and Activation Switch provide the perfect solution to system designers. More...