Website Privacy Policy

This privacy policy sets out how Storm Interface uses and protects any information that you provide to Storm Interface when you use this website. Storm Interface is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Storm Interface may change this policy/ privacy statement from time to time by updating this page. You should check this page from time to time to ensure that you are aware of any changes.

If you make a purchase using our webstore you are agreeing to / accepting that the following information will be recorded and retained to fulfil your requested transaction.  This information will be held under the legal justification of Legitimate Interest and/or Consent. Information held will include, but is not limited to:

  • Your name and company name if applicable
  • Your contact information including email address and delivery address
  • Demographic information such as preferences and interests
  • Other information relevant to customer surveys and/or offers
  • We DO NOT collect or retain Credit / Debit card data or any other banking or account details.

What we do with the information we gather

We use this information to better understand your needs and provide you with a better service.  Specifically, we use the information for the following reasons:

  • To process orders and requests for information placed via the website / webstore.
  • Internal record keeping.
  • We may use the information to improve our products, services and website performance.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Website / Webstore Security

We are committed to ensuring that your information is secure.  To prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect from the website / webstore.

The Storm Interface website uses the Magento eCommerce software platform to display product information, perform online transactions and store customer and order information.

We receive notifications from Magento when important security updates are released and apply patches to the website to ensure we are up to date and secure.

We have implemented Captcha anti-spam technology across the website to help protect against unwanted access to the website and personal accounts. For example, on the customer login page

The Storm Interface website is hosted with the provider GoDaddy and is installed on a Virtual Private Server. The hosting plan is ‘Managed’, meaning that GoDaddy will apply key security patches to the server’s operating system.

All transactions that take place on the website use SSL encryption to protect information transmitted and received during the checkout process. SSL encryption is also implemented when customers access their information on the websites ‘My Account’ function.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • When you are first invited to fill in a registration form on the website, look for the box that you can click to indicate your agreement that we can collect and retain your information to be used for direct marketing purposes. This may be identified as the “Stay-in-Touch” program.
  • If, at any time, you should change your mind and prefer not to receive any marketing information, please write to or email us at sales@storm-interface.com. Please include the words “Stop the Stay-in-Touch program”, or click on the “unsubscribe” button at the bottom of any Stay-in-Touch mailing.

At Storm Interface we take your right to privacy very seriously. We are committed to keep your data safe, in full compliance with the new European General Data Protection Regulations.

Those with personal data held by Storm Interface have recognised rights and protection under the European General Data Protection Regulations.  Please visit  https://ico.org.uk/for-the-public/  for information about those specific rights and protections, including but not limited to the right to review your personal data held by Storm Interface and the right to instruct that such personal data be returned, deleted or destroyed (the right to be forgotten).

If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Third Parties

Our website uses Google Analytics to collect anonymized information to help us improve the website experience for our users.

We use HubSpot as a marketing tool to keep in touch with our customers. We do not use your information to contact you for marketing reasons unless your consent is provided.


Cookie Policy

What are cookies?

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Types of Cookies we use

Necessary

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

CookieDurationDescription
last_store_id_visited1 dayThis cookie is used by Magento to enable regional store changes when appropriate.
_cfuvidsessionThe _cfuvid cookie is used to enable Rate Limiting Rules from CloudFlare.
PHPSESSID1 hourThis cookie is native to PHP applications. The cookie stores and identifies a user’s unique session ID to manage user sessions on the website. The cookie is a session cookie and will be deleted when all the browser windows are closed.
private_content_version1 yearThis cookie is set by the provider Magento eCommerce platform. This cookie is used for appending a random, unique number and time to pages with customer content to prevent them from being cached on the server.
__cf_bm1 hourThis cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
__hssrcsessionThis cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session.
__hssc1 hourHubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.
mage-messages1 hourMagneto sets this cookie to manage the web messages for the user.
section_data_ids1 hourMagneto sets this cookie to save the identifiers of the web sections.
recently_viewed_product1 hourMagento 2 set this cookie to store product IDs of recently viewed products for easy navigation.
recently_viewed_product_previous1 hourMagento 2 set this cookie to stores product IDs of recently viewed products for easy navigation.
recently_compared_product1 hourMagento 2 set this cookie to store information on recently compared products.
recently_compared_product_previous1 hourMagneto sets this cookie to store the data on recently compared products.
product_data_storage1 hourMagneto sets this cookie to store the product information.
rc::aneverThis cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.
rc::csessionThis cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.
section_data_cleanLess than a minuteMagneto sets this cookie to determine which products the user has viewed, allowing the website to show related products.
X-Magento-Vary1 hourThis cookie is set by the Magento. This cookie is used for configuration setting that improves performance when using Varnish static content sharing.
form_key1 dayMagento sets this cookie as a security measure that appends a random string to all form submissions to protect the data from Cross-Site Request Forgery (CSRF).
mage-cache-storage1 hourMagento sets this cookie for local storage of visitor-specific content that enables e-commerce functions.
mage-cache-storage-section-invalidation1 hourMagento sets this cookie for local storage of specific content sections that should be invalidated.
mage-cache-sessid1 hourMagento sets this cookie as a value, and this cookie triggers the cleanup of local cache storage. When the cookie is removed by the backend application, the administrator cleans up local storage and sets the cookie value to true.
store1 yearThis cookie is used to track the specific store view or the locale selected by the shopper.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

CookieDurationDescription
__hstc6 monthsHubspot set this main cookie for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
hubspotutk6 monthsHubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.
_ga1 year 1 month 4 daysGoogle Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
_gid1 dayGoogle Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website’s performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously.

Performance

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

CookieDurationDescription
_gat1 minuteGoogle Universal Analytics sets this cookie to restrain request rate and thus limit data collection on high-traffic sites.

Manage cookie preferences

Cookie Settings

You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using any other web browser, please visit your browser’s official support documents.

Cookie Policy Generated By CookieYes – Cookie Policy Generator.