Website / Webstore Data Privacy Policy
This privacy policy sets out how Storm Interface uses and protects any information that you provide to Storm Interface when you use this website. Storm Interface is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Storm Interface may change this policy/ privacy statement from time to time by updating this page. You should check this page from time to time to ensure that you are aware of any changes.
If you make a purchase using our webstore you are agreeing to / accepting that the following information will be recorded and retained to fulfil your requested transaction. This information will be held under the legal justification of Legitimate Interest and/or Consent. Information held will include, but is not limited to:
- Your name and company name if applicable
- Your contact information including email address and delivery address
- Demographic information such as preferences and interests
- Other information relevant to customer surveys and/or offers
- We DO NOT collect or retain Credit / Debit card data or any other banking or account details.
What we do with the information we gather
We use this information to better understand your needs and provide you with a better service. Specifically, we use the information for the following reasons:
- To process orders and requests for information placed via the website / webstore.
- Internal record keeping.
- We may use the information to improve our products, services and website performance.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Website / Webstore Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect from the website / webstore.
The Storm Interface website uses the Magento eCommerce software platform to display product information, perform online transactions and store customer and order information.
We receive notifications from Magento when important security updates are released and apply patches to the website to ensure we are up to date and secure.
We have implemented Captcha anti-spam technology across the website to help protect against unwanted access to the website and personal accounts. For example, on the customer login page
The Storm Interface website is hosted with the provider GoDaddy and is installed on a Virtual Private Server. The hosting plan is ‘Managed’, meaning that GoDaddy will apply key security patches to the server’s operating system.
All transactions that take place on the website use SSL encryption to protect information transmitted and received during the checkout process. SSL encryption is also implemented when customers access their information on the websites 'My Account' function.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- When you are first invited to fill in a registration form on the website, look for the box that you can click to indicate your agreement that we can collect and retain your information to be used for direct marketing purposes. This may be identified as the “Stay-in-Touch” program.
- If, at any time, you should change your mind and prefer not to receive any marketing information, please write to or email us at sales@storm-interface.com. Please include the words “Stop the Stay-in-Touch program”, or click on the “unsubscribe” button at the bottom of any Stay-in-Touch mailing.
At Storm Interface we take your right to privacy very seriously. We are committed to keep your data safe, in full compliance with the new European General Data Protection Regulations.
Those with personal data held by Storm Interface have recognised rights and protection under the European General Data Protection Regulations. Please visit https://ico.org.uk/for-the-public/ for information about those specific rights and protections, including but not limited to the right to review your personal data held by Storm Interface and the right to instruct that such personal data be returned, deleted or destroyed (the right to be forgotten).
If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
Third Parties
Our website uses Google Analytics to collect anonymized information to help us improve the website experience for our users.
We use HubSpot as a marketing tool to keep in touch with our customers. We do not use your information to contact you for marketing reasons unless your consent is provided.
Cookie Policy
What are cookies?
How do we use cookies?
Types of Cookies we use
Manage cookie preferences
Cookie Settings
You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using any other web browser, please visit your browser’s official support documents.